Contact Us — Independent Shuffle Casino Reviewers
Who we are
shufflecasinoin.com is an independent review site. We are not the operator of Shuffle Casino, we do not hold player funds, and we cannot access casino accounts. The operator works under a Curaçao licence; that is the only licensing detail we publish here. Our job is to read the cashier, the bonus terms and the game library, then write down what an Indian player will actually meet — in plain language, with the numbers taken from the live pages.
We are 18+ only. Nothing on this site is legal advice, and nothing here is a promise that you will win.
What we can help with
Write to us if your question is about the review itself, for example:
- A fact on our pages that looks out of date — bonus amounts, cashier networks, game counts.
- Clarification of how we described wagering, KYC or the crypto deposit path.
- Corrections, typos or broken links on shufflecasinoin.com.
- General questions about how we test and what we compare.
We read every message and correct the page when you are right.
What we cannot help with
We are reviewers, not support staff. Please do not send us:
- Account issues — locked logins, missing deposits, stuck withdrawals, bonus not credited.
- KYC documents. Never send ID, address proof or payment screenshots to us, and never send them by email to the casino either. Upload only inside your account window.
- Betting disputes, odds queries or requests to cancel a bet.
- Payment or wallet problems on the casino side.
For all of the above, use the operator’s own channels: live chat is open 24/7 and is the main path, with a first reply usually within minutes. Email through the casino is for documents and longer complaints, often up to 24 hours. There is no phone line. Have your registered email ready when you write in.
How to reach us and when we reply
Our contact address is admin@shufflecasinoin.com. Put a clear subject line — for example “Correction: USDT network note” — so it is not lost.
We aim to reply within 2–3 working days. Messages that ask us to fix an account, chase a withdrawal or verify a player will not get a useful answer, because we have no access to the operator’s systems. If your matter is urgent and concerns money or your account, go to the casino’s live chat first; it is faster than any review site can be.
Before you write
A quick check saves a round trip. Confirm the licence line in the casino footer, the cashier network (TRC-20 versus ERC-20 on USDT, for instance), and whether the welcome pack is ticked only after you accept the terms. If a banner disagrees with the cashier, the cashier wins. Amounts and spin counts are always confirmed in the cashier, and we do not rewrite live terms on this site.
Play is 18+. Gambling is entertainment, not income — set deposit, loss and session limits in your account before the first rupee-equivalent.
FAQ
Is shufflecasinoin.com the casino operator?
No. We are an independent review site. The operator works under a Curaçao licence. We do not hold accounts, funds or bets, and we cannot change anything inside the casino.
My withdrawal is stuck — can you help?
No. Account, deposit and withdrawal issues are handled only by the operator. Use the casino’s live chat, which is open 24/7, or its email for documents and longer complaints. Never send ID or payment proof to us.
What is the contact email and how fast do you reply?
admin@shufflecasinoin.com. We aim to reply within 2–3 working days. We answer questions about our reviews and corrections, not casino account matters.
Can I send my KYC documents to you?
No. Upload documents only inside your casino account window. Do not send them by email or chat, and never to this review site.